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LG NeoChef 2.0 cu. ft. Microwave: A Disappointing Addition to the Professional Kitchen

As a craftsman who’s spent over two decades in the trenches, from framing houses to finish carpentry, I’ve learned to appreciate tools that are built to last, perform reliably, and offer genuine value. When it comes to the kitchen, the microwave is a staple, especially for those quick lunches or reheating needs on a busy job site or in a workshop. So, when I got my hands on the LG NeoChef 2.0 cu. ft. 1200-Watt Countertop Microwave in Stainless Steel with Smart Inverter, I was hoping for a workhorse. After putting it through its paces, I have to say, I’m more than a little disappointed. For $224, you’re expecting a certain level of performance and durability, and frankly, the NeoChef falls short.

First Impressions and Build Quality: Looks Can Be Deceiving

Out of the box, the LG NeoChef presents itself well. The 2.0 cubic feet capacity is generous, which is a plus for fitting larger containers or multiple smaller items. The stainless steel finish looks sleek and modern, and for a moment, you might think you’ve got a solid piece of equipment. However, a closer inspection reveals some less-than-impressive build quality. The door, while it closes with a satisfying magnetic ‘thunk,’ feels a bit flimsy. The plastic components, particularly around the control panel and handle, don't exude the kind of robust construction I’d expect for a professional environment. It’s the kind of plastic that feels like it could crack or fade under constant use and exposure to steam or grease. For a tool that's meant to be a reliable fixture, this initial impression is concerning. It’s the equivalent of a power tool with a cheap plastic housing – it might work for a while, but you’re always waiting for it to give out.

Key Features Deep Dive: Where "Smart" Falls Flat

LG touts the "Smart Inverter" technology as a key selling point, promising more even heating and consistent results. In theory, this sounds great. Traditional microwaves can be notorious for hot spots and uneven cooking. However, in practice, my experience with the NeoChef’s Smart Inverter was less than stellar. While it might offer marginal improvements over older, more basic models, it’s far from the revolutionary cooking experience I’d hoped for.

The 1200-watt power output is respectable, and on paper, it should heat things quickly. But the unevenness I often encountered was frustrating. A plate of leftovers would come out with scorching hot edges and a lukewarm center, requiring constant stirring and re-heating. This is not just an inconvenience; it’s a step backward for anyone who relies on quick, predictable reheating.

The "EasyClean" interior is another feature that sounds good but is, in my experience, a bit of a misnomer. While it's easier to wipe down than some older, textured interiors, it still requires a good scrub to remove splatters, especially greasy ones. The ‘stainless steel’ interior coating, while intended to make cleaning easier, seems to be more of a magnet for grime than a repellent.

LG also highlights several preset cooking options. While these can be handy for a homeowner, for a professional, they’re often more of a gimmick. I prefer to dial in my own time and power settings, and the interface for doing so on the NeoChef isn’t as intuitive as it could be. The touch-sensitive buttons are sometimes finicky, requiring a firm press or a specific angle to register, which can be annoying when your hands are greasy or you're in a hurry.

Performance in Real-World Use: A Series of Frustrations

Let's get down to brass tacks. How does the LG NeoChef perform when you actually need it to do its job? I tested it with a variety of tasks:

• Reheating leftovers: As mentioned, this was a consistent source of frustration. Whether it was pasta, rice, or a hearty stew, I found myself having to stop the microwave halfway through, stir, and then restart to achieve anything close to even heating. This negates the convenience factor entirely.

• Melting butter or chocolate: Precision is key here. The Smart Inverter was supposed to help with this, but I still found myself overcooking or undercooking. The transition from solid to liquid was often abrupt and uneven.

• Heating water for coffee or tea: While it gets the job done, the uneven heating means you might have superheated pockets of water, which can be dangerous.

• Cooking popcorn: The popcorn button is, frankly, a joke. It either burns the popcorn or leaves a significant amount of unpopped kernels. Again, manual control is better, but the inconsistency makes even that a gamble.

Compared to some of the older, simpler, but more robust microwaves I’ve used in various shops over the years, the NeoChef feels like a step sideways, if not backward. Those older units might not have had all the fancy features, but they heated reliably and consistently. They were built like tanks. The NeoChef, despite its larger capacity and higher wattage, struggles with basic tasks.

I also noticed that the ventilation on this unit isn't as effective as I'd like. Steam tends to linger inside, and I worry about long-term effects on the internal components, especially given the less-than-stellar build quality. A good microwave should vent effectively to prevent moisture buildup.

Value Assessment: Not Worth the Investment

At $224, the LG NeoChef 2.0 cu. ft. 1200-Watt Countertop Microwave is priced in the mid-to-high range for a countertop appliance. For this price, I expect performance that’s at least on par with, if not exceeding, its competitors, coupled with durability that justifies the cost. Unfortunately, the NeoChef fails on both fronts.

The inconsistent heating, finicky controls, and questionable build quality mean that this microwave is unlikely to provide long-term, reliable service. When you factor in the constant need to stir and re-heat, the time saved by a microwave is significantly diminished. For a professional, time is money, and this microwave is actively costing you both.

I’ve seen much simpler, less expensive microwaves that perform more consistently. Even some of the store-brand models offer better bang for your buck in terms of raw heating performance, even if they lack the modern aesthetics. The "smart" features here feel more like marketing buzzwords than genuine advancements that translate to tangible benefits in daily use.

Final Verdict: Skip This One, There Are Better Options

After extensive testing and real-world application, I cannot recommend the LG NeoChef 2.0 cu. ft. 1200-Watt Countertop Microwave. The promise of Smart Inverter technology and a sleek design is overshadowed by frustratingly inconsistent heating performance, a build quality that feels less than professional-grade, and controls that are more of a nuisance than a help.

For a professional who needs a reliable, no-nonsense appliance for quick meals or reheating on the go, this microwave is simply not worth the $224 investment. You’ll likely find yourself battling unevenly cooked food and questioning your purchase within weeks.

There are numerous other microwaves on the market, even within this price range, that offer superior performance and durability. I’d strongly advise looking at brands known for their robust construction and consistent heating capabilities. Perhaps a simpler model from a reputable manufacturer, or even a slightly more expensive unit with proven reliability, would be a far wiser choice. The LG NeoChef, in my professional opinion, is a product to pass over. Save your money and look elsewhere for a microwave that actually delivers on its promises.